Frequently Asked Questions

We do both. For most installations, we supply all parts and materials — you just pay one total price. If you've already purchased a product, we're happy to install it.

Most installations in Adelaide metro can be booked within 2–5 business days. Urgent jobs are often available sooner — call us on (08) 8472 9302 to discuss.

Yes. All Oz Installers technicians are fully licensed, insured and have completed police background checks. We carry public liability insurance on every job.

Yes — all installation work is backed by our 12-month workmanship warranty. If anything we installed fails due to our workmanship within 12 months, we'll fix it at no cost.

Yes! We specialize in concealed cabling. We'll run the cables inside your wall cavities or roof space so your home looks clean and tidy without messy wires exposed.

100%. All modern CCTV systems we install come with a free app that allows you to view live footage and playback recordings directly from your smartphone, anywhere in the world.

Absolutely. Bring your own product and we'll install it. Just let us know the make and model when booking so we can bring the right tools.

We primarily serve the Adelaide metropolitan area and nearby regions including the Hills, Fleurieu Peninsula and Victor Harbor. Contact us to confirm availability in your area.

We show every price as a weekly figure (total ÷ 52). It's interest-free and applied on-site by our technician after they've confirmed your final scope — subject to finance approval. No online checkout or paperwork upfront.

Yes — select 2 or more security categories (CCTV, alarm, intercom, doorbell, smart lock, smoke alarm) in the same online quote and a 10% bundle discount is automatically applied to your security subtotal.

Yes — choose a monitoring plan when configuring your alarm in the online quote. We'll confirm setup and billing details with you directly once your quote is submitted.

You earn points automatically for every completed job, viewable in your account dashboard. Points can be redeemed as a discount on your next online quote.

Yes — see our Commercial Security page for multi-site and business-hours monitoring options. Commercial jobs are custom quoted after an on-site assessment.